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Sean Thielen-Esparza's avatar

So happy that I finally got around to reading this. Very informative!

I think there's an implicit assumption in this post is that your target customers need consistent results and predictable outcomes. Understandably so, btw. But since agents are built on non-deterministic LLMs, achieving enterprise-grade quality seems crazy... unless you're framing the product for early-adopter customers mid-market and smaller. I think one way to unlock better outcomes with agents is to involve humans in their workflows, enabling them review any proposed actions that the agent want to take (ie. spend some money, push some code, etc). It might be crazy, but I've been thinking about whether there's an opportunity to build agentic software for everyday consumers that leans into this interaction paradigm instead of trying to eliminate it entirely, at this stage.

Curious what you think.

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Gordon's avatar

Love this post! I'm interested in the caching section. Do you have an example for that in action?

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